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FREQUENTLY ASKED QUESTIONS (FAQ)


What Are Lightroom Presets?

Lightroom presets are quick and convenient tools that apply specific develop settings to images within Adobe Lightroom. These presets can be built to act as quick tools that only affect a single setting within Lightroom or they can be built to affect multiple settings at once, giving you a final look with the single click of a button.

What Are Adobe Camera Raw XMP Files? 

Note: Adobe Lightroom Classic CC 7.3 and above now uses XMP files for presets and no longer uses .lrtemplate files. We include both file types for your convenience. 


Like Lightroom presets, XMP files offer a quick and convenient way to apply specific develop settings to images within Photoshop Adobe Camera Raw (ACR), Lightroom CC, Lightroom Classic CC 7.3+, and Lightroom Mobile. These presets can be built to act as quick tools that only affect a single setting within ACR and Lightroom or they can be built to affect multiple settings at once, giving you a final look with the single click of a button.

What Versions Of Lightroom Do You Support? 

Our Lightroom presets are fully compatible with Adobe Lightroom 5, Lightroom 6, Lightroom CC, and Lightroom Classic CC. 


Lightroom Mobile is fully supported as well, but you will need access to the subscription-based Lightroom CC desktop version in order to sync the presets to your mobile device. 

What Versions Of Photoshop Do You Support? 

Please Note: Our presets are only compatible with Photoshop Adobe Camera Raw and will not work within Photoshop outside of the Camera Raw plugin.  


Our presets are fully compatible with Photoshop CS6, and The Creative Cloud (CC), as well as Adobe Bridge CS6.

Can I Use ColorMade Presets On My Phone And/Or Tablet? 

Yes! Our presets are fully compatible with Lightroom Mobile on Android and iOS. 

Please see this page - HOW TO INSTALL MOBILE PRESETS - for detailed instructions on how to install our presets into Lightroom Mobile 

How Do I Install Presets Into Lightroom? 

Please see this page - HOW TO INSTALL LIGHTROOM PRESETS - for detailed instructions on how to install presets into Lightroom CC, Lightroom Classic CC, and Lightroom Mobile

How Do I Install Presets Into Lightroom Mobile? 

How Do I Install Presets Into Photoshop Adobe Camera Raw? 

Are Your Products Compatible With Windows & Mac?

Yep! All of the ColorMade products are fully compatible with both Windows & Mac

Do You Sell Photoshop Actions And/Or Brushes As Well?

At the moment we only sell products for Adobe Lightroom and Photoshop Adobe Camera Raw, but we are in the process of building additional Photoshop products and will be adding these soon!

How Do I Access My Downloads After I Make A Purchase?

Once you've made your purchase you will immediately have the option to download the product(s) from the final purchase page and you will also receive a download email shortly after. If for any reason you don't receive this email immediately please reach out to us at support@colormadelabs.com, as there may be a problem with the email that you originally provided. 

How Many Times Can I Download My Product After Purchase?

We allow all purchases to be downloaded a maximum of 3 times. Please make backup copies of your purchased files once they have been downloaded to avoid any issues in the future.

What Is Your Refund Policy?

Due to the nature of our digital products, we do not offer returns, exchanges, or refunds. If you are not satisfied with your purchase please contact us at support@colormadelabs.com and we will do our best to resolve the issue.