FREQUENTLY ASKED QUESTIONS (FAQ)


What Are Lightroom Presets?

Lightroom presets are quick and convenient tools that apply specific develop settings to images within Adobe Lightroom. These presets can be built to act as quick tools that only affect a single setting within Lightroom or they can be built to affect multiple settings at once, giving you a final look with the single click of a button.

What Are Adobe Camera Raw XMP Files? 

Note: Adobe Lightroom Classic CC 7.3 and above now uses XMP files for presets and no longer uses .lrtemplate files. We include both file types for your convenience. 


Like Lightroom presets, XMP files offer a quick and convenient way to apply specific develop settings to images within Photoshop Adobe Camera Raw (ACR), Lightroom CC, Lightroom Classic CC 7.3+, and Lightroom Mobile. These presets can be built to act as quick tools that only affect a single setting within ACR and Lightroom or they can be built to affect multiple settings at once, giving you a final look with the single click of a button.

Software Compatibility: Presets

All of our presets are compatible with Lightroom and Photoshop ACR.  

Presets formatted for Lightroom are compatible with the following software: 
- Lightroom Classic 7.3 and later
- Lightroom CC 1.3 and later
- Adobe Photoshop Camera RAW 10.3 and later

Presets formatted for Photoshop ACR are compatible with Adobe Bridge Camera Raw (ACR) or Adobe Photoshop Camera Raw (ACR). We recommend Photoshop versions CS6 and later or the Creative Cloud (CC). Our presets will not work with Photoshop Elements ACR.


Beginning in spring of 2019, all collections come with DNG files that can be used to install presets directly on the Lightroom mobile app for iOS or Android. 

Software Compatibility: Overlays

Our overlays are compatible with any software that allows for layers, although we only provide direct support for Photoshop CS6 and CC and Elements versions 15+. Compatibility includes Photoshop, Elements, Gimp (including the free version), Affinity Photo, and any other editing program that allows layers. This does not include Adobe Lightroom.

Can I Use ColorMade Presets On My Phone And/Or Tablet? 

Yes! Our presets are fully compatible with Lightroom Mobile on Android and iOS. 

Please see this page - HOW TO INSTALL MOBILE PRESETS - for detailed instructions on how to install our presets into Lightroom Mobile 

How Do I Install Presets Into Lightroom? 

Please see this page - HOW TO INSTALL LIGHTROOM PRESETS - for detailed instructions on how to install presets into Lightroom CC, Lightroom Classic CC, and Lightroom Mobile

How Do I Install Presets Into Lightroom Mobile? 

How Do I Install Presets Into Photoshop Adobe Camera Raw? 

Are Your Products Compatible With Windows & Mac?

Yep! All of the ColorMade products are fully compatible with both Windows & Mac

Do You Sell Photoshop Actions And/Or Brushes As Well?

At the moment we only sell presets for Adobe Lightroom & Photoshop Adobe Camera Raw and photo overlays for Photoshop, but we are in the process of building additional Photoshop products and will be adding these soon!

How Do I Access My Downloads After I Make A Purchase?

Once you've made your purchase you will immediately have the option to download the product(s) from the final purchase page and you will also receive a download email shortly after. If for any reason you don't receive this email immediately please reach out to us at support@colormadelabs.com, as there may be a problem with the email that you originally provided. 

How Many Times Can I Download My Product After Purchase?

We allow all purchases to be downloaded a maximum of 3 times. Please make backup copies of your purchased files once they have been downloaded to avoid any issues in the future.

What Is Your Refund Policy?

Due to the nature of our digital products, we do not offer returns, exchanges, or refunds. If you are not satisfied with your purchase please contact us at support@colormadelabs.com and we will do our best to resolve the issue.